General support
Email support@askphilos.com for sign-in problems, account access questions, app bugs, feature feedback, and general help. Include the email address associated with your Ask Philos account when possible.
Contact
Support
For help with Ask Philos, email support@askphilos.com. We review support requests as soon as reasonably possible, with priority for safety, account access, privacy, billing, and data requests.
Privacy and data
Email privacy@askphilos.com for privacy questions, data access, correction, export, or deletion requests. See Delete Data for current request instructions.
Billing
Email billing@askphilos.com for billing questions. If subscriptions are offered later through Apple, Google, an app store, or a subscription provider, cancellations and refunds may also need to be handled through that provider.
Safety concerns
Email safety@askphilos.com for harmful outputs, spiritual sensitivity concerns, suspected misuse, unlawful activity, account compromise, or urgent product issues. If someone is in immediate danger, contact emergency services first.
Legal notices
Email legal@askphilos.com for legal notices, rights concerns, terms questions, or formal policy issues. This support page is not legal advice.
App feedback
Share bugs, feature ideas, tradition-specific concerns, accessibility feedback, and suggestions for making Philos more useful and respectful.
AI response reports
If Philos gives an inaccurate, harmful, unsafe, or inappropriate response, send a short description and any relevant screenshots or context you are comfortable sharing. Do not include sensitive information unless it is needed for the report.
Website scope
This website does not provide public web AI, login, a dashboard, payments, or anonymous companion chat. Support can help with the native app experience.
Copyright or rights concerns
If you believe content associated with Ask Philos violates your rights, contact support with enough detail for us to review the issue. This support page is not legal advice.
Verification
For privacy, account, export, or deletion requests, we may ask for information needed to verify that you control the relevant account before taking action.
Response expectations
We do not promise a specific response time, but we aim to handle requests carefully and route urgent safety, account, and privacy matters appropriately.