Account and data requests
Contact support for sign-in problems, account access questions, privacy questions, correction requests, export questions, or deletion requests. Include the email address associated with your Ask Philos account when possible so we can verify the request.
Verification
For privacy, account, or deletion requests, we may ask for information needed to verify that you control the relevant account before taking action.
Billing
Because premium options are not currently advertised as available on this website, billing support may be limited. If subscriptions are offered later, billing, refunds, and cancellations may be managed through the app store or subscription provider where you subscribed.
Safety concerns
Send harmful outputs, spiritual sensitivity concerns, suspected misuse, unlawful activity, account compromise, or urgent product issues to support. If someone is in immediate danger, contact emergency services first.
App feedback
Share bugs, feature ideas, tradition-specific concerns, accessibility feedback, and suggestions for making Philos more useful and respectful.
AI response reports
If Philos gives an inaccurate, harmful, unsafe, or inappropriate response, send a short description and any relevant screenshots or context you are comfortable sharing. Do not include sensitive information unless it is needed for the report.
Website scope
This website does not provide public web AI, login, a dashboard, payments, or anonymous companion chat. Support can help with the native app experience.
Copyright or rights concerns
If you believe content associated with Ask Philos violates your rights, contact support with enough detail for us to review the issue. This support page is not legal advice.
Legal notices
Legal, privacy, or rights-related notices may be sent to support@askphilos.com unless a separate legal notice address is published later. Include enough detail for us to identify the issue and respond appropriately.
Response expectations
We do not promise a specific response time, but we aim to handle requests carefully and route urgent safety, account, and privacy matters appropriately.